What's troubling your internet connection?
Select the symptom that best describes your current problem, and we'll guide you through the fixes.
Internet is completely disconnected
No websites are loading. Your modem or router lights may be off. Let's get you back online.
My internet is very slow
Websites load slowly, videos buffer, and downloads crawl. Find the cause and speed things up.
A specific website won't load
Other sites work, but one or two don't. A common issue with simple, quick solutions.
How NetHelp Works
We simplify complex troubleshooting into easy-to-follow steps.
1. Identify Your Problem
Choose from common internet issues to kickstart your personalized diagnostic journey.
2. Follow Guided Steps
Receive clear, concise, and actionable instructions to fix your specific connectivity issue.
3. Get Back Online
Resolve your internet problems faster, without needing to wait for tech support.